GENERAL INFO AND CANCELLATIONS
Rates are based on double occupancy (2 people) and include a decadent bayfront breakfast each morning as well as beer, wine, and light nibbles each evening.
All room rates are subject to 10.5% Florida and local tax.
$45 per person per night for each guest that exceeds double occupancy.
Groups of 5 or more rooms will incur a $15 per night service fee whether booking as a group or individually.
A minimum cleaning fee of $350 will be applied to the credit card on file for any damage incurred during the stay, to include smoking in your room, lighting candles and/or incense.
$35 for each key not returned at check out.
$250 for each residential pass not returned at check out.
Massages that begin at or after 7pm will incur an additional charge of $25; cancellations within 24 hours will result in a full charge for the guest ($125 to $150); and cancellations within 3 days of the appointment will result in a $50 cancellation fee.
We require a deposit in the equivalent of 1 night’s stay prior to booking the room. Your reservation is not confirmed until that deposit has been received and confirmed by email. VISA, MasterCard, and Discover accepted.
For reservations made within a 7-day window (from point of reservation to scheduled date of arrival), the full reservation charge is due at time of booking and is non refundable.
Extended-stay bookings* require a 50% non refundable deposit to book the room.
A standard $50 cancellation fee per reserved night applies from time of reservation until 8 days prior to scheduled date of arrival (14 days for extended-stay* bookings as well as during holiday and special event periods). Reservations cancelled within 7 days of scheduled date of arrival (14 days for holidays or special event periods and for group or extended-stay* bookings) are subject to forfeiture of the deposit, and the balance due for all nights reserved will be charged to the credit card on file. For any reservation that falls within a period during which a weather-related state of emergency for St Augustine has been declared, you will be contacted about the cancellation, and a credit for a future stay will be issued.
NO SHOW and EARLY DEPARTURE
If you fail to check-in by 9 pm on the day of your reservation and have not contacted us, the booking will be deemed a no-show. The room will be offered for immediate re-booking at that time. The outstanding balance for the whole length of stay as booked will be charged immediately, in full, to the credit card on file.An early departure (regardless of the departure time) is considered the same as a no-show and will be treated accordingly.
GIFT CERTIFICATE PURCHASES
Gift certificate purchases are non-refundable (but they do not expire) and non-transferable.
* Extended stay is defined as five days or more.
*The St. Augustine, Florida bed and breakfast cancellation policy is competitive with inns throughout the U.S.
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*Blackout dates apply.
*Cannot be combined with other specials or discounts.
*Will Not Be Applied to Pre Existing Reservations.