Bayfront Westcott House St Augustine B&B - St. Augustine, FL, 32084, USA

Reservation Policy

Listed by Palm Coast Living Magazine as one of the "Five Best Bed and Breakfast Inns in Northeast Florida"
and BedAndBreakfast.com's "Best of the South"

RESERVATIONS
- Rates are based on double occupancy (2 people) and include a full gourmet breakfast as well as late afternoon wine, beer, and hors d'ouevres.

- Rates are subject to change.

- We require a deposit in the equivalent of 1 night's stay prior to booking the room. We can not confirm a reservation if a credit card number is not provided. VISA, MasterCard, and Discover accepted.

- A 2- or 3-night minimum may be required on weekends, holidays, and some peak season weeknights. Please call or check under the "RESERVATIONS" link for minimum stay requirements. All published rates and minimum stays are subject to change and can only be confirmed with the required one night deposit and/or full payment.

- For reservations made within a 7-day window (from point of reservation to scheduled date of arrival), the full reservation charge is due at time of booking and is nonrefundable.

- All room rates are subject to 10% Florida state and local tax.

- There is a $35 charge for each additional person. Because most guests come to Westcott House for a quiet and romantic get-away, it is not the ideal environment for children under the age of 8. We request that you notify us in advance of any children who will be accompanying you on your trip (the full extra person fee will apply to each child).

- Groups of 6 or more will be charged 20% service charge whether booking as a group or booking separately.

- Smoking is permitted on unoccupied porches and courtyard only.

- Pet Policy: No pets.

- Check-in time is 3 pm. Check-in after 9 pm can be arranged with advanced notice. Check-out time is 11 am.

CANCELLATION AND OTHER FEES
- There is a $50 fee for cancellation up to 7 days prior to scheduled arrival.

- 14 days advanced notice of cancellation is required on holidays or when multiple rooms are reserved.

- Cancellation after that time will result in a charge equivalent to a 1-night stay (for each room booked) if the room is not rented.

- No-shows will be charged full rate.

- For reservations made within a 7-day window (from point of reservation to scheduled date of arrival), the full reservation charge is due at time of booking and is nonrefundable.

- Massages: Massages that begin at or after 7:30pm will incur an additional charge of $20; cancellations within 24 hours will result in a full charge for the guest ($85 to $105); and cancellations within 3 days of the appointment will result in a $25 cancellation fee.

- Horse and Carriage Rides: Cancellation of a horse and carriage appointment requires 24-hour advance notice; otherwise, the full rate will be charged.

The St. Augustine, Florida bed and breakfast cancellation policy is competitive with inns throughout the U.S.

NO SHOW
If you fail to check-in by 9 pm on the day of your reservation and have not contacted us, the booking will be deemed a no-show. The room will be offered for immediate re-booking at that time. In the event of a no-show, the outstanding balance for the whole length of stay as booked will be immediately charged in full to the credit card on file.

EARLY DEPARTURE
An early departure (regardless of the departure time) is considered the same as a no-show and will be treated accordingly. 

PRIVACY
We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the pages(s) you visited. We will not sell your personally identifiable information to anyone.

SECURITY
Your Payment and personal information is always safe. Our secure sockets layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card, number, name, and address, so that it cannot be read over the internet.

COPYRIGHT
All images that are contained on this site are copyrighted and may not be used in any form without prior licensing.

 

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Blog Voted Best Bed & Breakfast in St. Augustine Recipient of the Superior Small Lodging,  'Donal A. Dermody WHITE GLOVES AWARD